nayana-c1.867c992ae9100904cc61c84591adf0f8f863e0387e30f0d0dbc86640e9f50a1a.en.train.276244

The task

What must a fair conduct programme include according to the text? A. only initial product design B. effective policies, processes, systems and controls for designing, and managing the provision of, the financial institution’s relevant services and associated products, including regularly reviewing C. customer feedback mechanisms D. annual financial audits Return only the single uppercase letter of the correct option.