You are the NYC311 Quality Management lead preparing the September 2025 quality reporting close.
You are the NYC311 Quality Management lead preparing the September 2025 quality reporting close.: a task in MiMo-V2.6-RL-harbor-general: MiMo-V2.6-RL General (Harbor) (Harbor dataset). Use NICE CXone Quality Management to confirm the call's operational facts, inspect its finalized scorecard and…
The task
Use NICE CXone Quality Management to confirm the call's operational facts, inspect its finalized scorecard and escalation history, and distinguish the authoritative finalized QA result from any stale observation-window summary. Use the Confluence NYC311 Quality Knowledge Base to locate the approved metric definition…
Part of FineEnvs/MiMo-V2.6-RL-harbor-general.