Customer Support Ticket Categorization
Customer Support Ticket Categorization: a task in Nemotron Terminal easy clean-1K: rootless Apptainer release (Harbor dataset). You work for a customer support platform that receives support tickets in a JSONL format. Each line in the input file is a complete JSON object representing a single…
The task
You work for a customer support platform that receives support tickets in a JSONL format. Each line in the input file is a complete JSON object representing a single ticket. Your task is to process these tickets, categorize them by priority, and generate a summary report.
Part of laion/nemotron-terminal-easy-clean1k-rootless-apptainer.